Refund policy

RETURN & REFUND POLICY

At Nichee, customer satisfaction is important to us.

Returns are accepted within 30 days of delivery for unused items in their original condition and packaging.

To request a return, please contact us with your order number and reason for return.

Refunds will be processed to the original payment method once the returned item has been received and inspected.

Shipping costs are non-refundable unless the item arrived damaged, defective, or incorrect.

Items that have been used, opened, or are not in their original condition may not be eligible for a refund.

If your item arrives damaged or defective, please contact us within 7 days of delivery.